August 18, 2016

YCDC on track to good governance

U Hla Myint, the chairman of the YCDC. Photo: Tin Soe
U Hla Myint, the chairman of the YCDC. Photo: Tin Soe

THE Yangon City Development Committee (YCDC) scored a rare success today in its abortive push to adopt an e-government system, which began more than two years ago.
“It is not easy to transition to an e-government system, especially in our country. We faced challenges in transferring dates on paper from the colonial era to the digital system,” said Ko Aung Win Myat, a technical adviser to the YCDC.
Despite its shortcomings, the YCDC reached the goals of the ‘Third Wave’ of its reform agenda, which aimed to give Yangon residents access to digitalised services.
The online services now available have shortened the wait time for those who apply for permits to rebuild their homes from two months to five days.
Before the availability of these online services, procuring services from the YCDC was notoriously difficult, causing many inconveniences to the population of Myanmar’s largest city.
The YCDC website was launched in 2012. In its early days, it functioned only to offer information to visitors. The website has since been upgraded, and more than 1,000 staff of the committee have been trained on how to use it. Today, online services are within the reach of residents of 22 townships in Yangon Region.
“We have not yet achieved full success. According to our experiences, when we can make the whole backup system a digital one apart from the online services, we will be ready to provide the people with effective and quick services, putting us on the road to good governance and clean government, as envisaged by the president, said U Hla Myint, the chairman of the YCDC.—Khin Yadana


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